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Privacy Policy

Nebula Data ("we," "our," or "us") is committed to safeguarding the privacy of individuals who interact with our website, services, and business operations. This Privacy Policy outlines the types of personal data we collect, how we use, disclose, and protect such information, and your rights in relation to your personal data.

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1. Scope

This policy applies to personal data processed by Nebula Data in the course of our business, including through our website (www.neddata.com.au), client interactions, and related activities. By accessing or using our services, you consent to the practices described in this Privacy Policy.

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2. Information We Collect

We collect and process the following categories of personal information:

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a. Information You Provide Voluntarily

  • Name, email address, phone number, job title, and company name (e.g., via contact forms)

  • Project or inquiry details

  • Billing and payment details (for clients)

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b. Automatically Collected Information

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device type, operating system, and referral sources

  • Cookies and tracking technologies (see Section 6)

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c. Third-Party Sources

We may collect data from publicly available sources, partners, or vendors in compliance with applicable privacy laws.

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3. How We Use Your Information

We use personal data for the following purposes:

  • To respond to inquiries and provide requested services

  • To process contracts and fulfill client engagements

  • To communicate updates, newsletters, and marketing messages

  • To analyze website performance and improve user experience

  • To ensure network and information security

  • To comply with legal obligations and enforce agreements

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4. Legal Basis for Processing

We rely on the following legal bases for processing personal data:

  • Consent – When you have given explicit permission (e.g., newsletter signup)

  • Contract – When processing is necessary to fulfill a service or contract

  • Legitimate Interest – For internal analytics, communication, or security measures

  • Legal Obligation – Where required by law (e.g., tax or compliance records)

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5. Disclosure of Personal Data

We do not sell or rent personal information. We may share data under these circumstances:

  • Vendors and Service Providers: Trusted parties that assist with operations (e.g., web hosting, CRM, IT support)

  • Business Transfers: In the event of a merger, acquisition, or asset sale

  • Legal Requirements: To comply with lawful requests or protect our legal rights

All vendors are contractually bound to safeguard data and act only under our instructions.

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6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and improve user navigation

  • Analyze traffic and usage patterns

  • Provide tailored content or marketing messages

You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

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7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal, regulatory, or contractual obligations. Data may be anonymized and stored for longer periods for analytical or archival purposes.

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8. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

  • Encrypted data storage and transfer

  • Access controls and authentication

  • Regular vulnerability assessments and monitoring

  • Staff training in data protection and confidentiality

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9. International Data Transfers

If we transfer personal data outside Australia, we ensure adequate safeguards are in place as required by applicable laws, such as Standard Contractual Clauses (SCCs) or equivalent mechanisms.

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10. Your Rights

You have the following rights regarding your personal data:

  • Access – Request a copy of your personal data

  • Correction – Request correction of inaccurate or incomplete information

  • Deletion – Request deletion of your data (subject to exceptions)

  • Restriction – Request limitation of processing

  • Objection – Object to certain types of processing (e.g., marketing)

  • Portability – Request data in a structured, machine-readable format

To exercise these rights, contact us at: privacy@neddata.com.au

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11. Children’s Privacy

Our services are not directed to children under 16, and we do not knowingly collect data from them. If we discover we have collected data from a child without proper consent, we will promptly delete it.

 

12. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. We encourage you to review this policy regularly to stay informed.

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13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Nebula Data
privacy@neddata.com.au
217 Flinders Street, Adelaide 5000
+61 87 2285289

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